Store Policy

Welcome to MontGentry. By accessing our website and purchasing from our store, you agree to the following policies and terms. We are committed to providing a secure, transparent, and premium shopping experience for every customer.

Orders & Payments

All orders are subject to availability and confirmation of payment. We reserve the right to cancel or refuse any order if fraudulent activity or unauthorized transactions are suspected.

Prices displayed on our website are subject to change without prior notice.

Shipping Policy

Orders are processed within 1–3 business days after payment confirmation. Delivery times may vary depending on destination and shipping method.

Customers will receive a tracking number once the order has been shipped. MontGentry is not responsible for delays caused by carriers, customs procedures, or incorrect shipping information provided by the customer.

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery.

To qualify for a return or exchange:

• Items must be unused and in original condition.

• Original tags and packaging must be included.

• Proof of purchase is required.

Items showing signs of wear, damage, or alteration may not be accepted.

Refund Policy

Approved refunds will be issued to the original payment method after inspection of the returned item.

Shipping costs are non-refundable unless the item received was damaged or incorrect.

Privacy & Security

Customer privacy is extremely important to us. Personal information collected through our website is used only for order processing, customer support, and improving the shopping experience.

We do not sell or share customer information with unauthorized third parties.

Intellectual Property

All content on the MontGentry website, including logos, images, designs, text, and branding, is the property of MontGentry and may not be copied, reproduced, or used without permission.

Limitation of Liability

MontGentry is not liable for indirect damages, delays, or losses resulting from misuse of products, shipping interruptions, or circumstances beyond our control.

Policy Updates

We reserve the right to update or modify these policies at any time without prior notice. Continued use of our website implies acceptance of any updated terms.