Shipping & Returns

Shipping & Returns

At MontGentry, we are committed to delivering your order with security, speed, and complete transparency. Every piece is carefully prepared to ensure it arrives in perfect condition and meets the standards of our brand.

Shipping Policy

• Orders are processed within 1–3 business days after payment confirmation.

• Delivery times may vary depending on your location and the selected shipping method.

• Once your order has been shipped, you will receive a tracking number by email so you can follow your package in real time.

• Please ensure that your shipping information is correct at checkout, as we are not responsible for delays caused by incorrect addresses.

International Shipping

We proudly ship to multiple countries worldwide. International delivery times and shipping fees may vary according to destination and local customs procedures.

Please note that customs duties, taxes, or import fees may apply depending on your country’s regulations and are the responsibility of the customer.

Returns & Exchanges

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in their original condition.

• All original tags and packaging must be included.

• Proof of purchase is required.

Items that show signs of wear, damage, or alteration may not be accepted.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed back to the original payment method within a few business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Need Assistance?

If you have any questions regarding shipping, returns, or your order status, our support team will be happy to assist you.

Thank you for choosing MontGentry — where classic elegance meets modern style.